Reconciliation and exception follow-up
Define the cash, position and transaction checks, the sources used for comparison, and who resolves outstanding breaks. Explore focused APX reconciliation services.
BackOffice · Advent APX & Axys
Back-office outsourcing for Advent APX and Axys
Keep your portfolio system and get help running the work around it. CSSI supports investment firms using Advent APX and Axys with recurring reconciliation, data processing, reporting and operational follow-up. Start with the workflows your team needs covered, then agree on responsibilities, review steps and deadlines.
- Recurring operations in your existing APX or Axys environment
- Reconciliation, processing and reporting support scoped to your firm
- Documented handoffs, exception handling and review responsibilities
- A focused workflow or a broader back-office service engagement
CSSI supports multiple portfolio platforms. See the full BackOffice service offering for other systems and operating needs.
Service scope
Which APX or Axys workflows need an operating partner?
The platform name is the starting point. A useful scope identifies the accounts, source files, recurring tasks and approvals that make up your actual operating day.
Data and account processing
Identify recurring downloads, account setup, posting, corrections and corporate-action work, including the steps that need internal approval.
Performance and reporting operations
Connect the processing cycle to performance review, recurring report packages and release deadlines. For a package-specific need, see APX SSRS reporting support.
Billing and client output
Document the billing inputs, report requirements, review responsibilities and distribution steps your team needs supported.
Platform-specific planning
Bring the details that distinguish your environment
For an APX workflow
Identify the APX environment, custodian feeds, account groups, SSRS packages and custom reports involved. Note where processing finishes and report review begins.For an Axys workflow
List the imports, portfolio groups, custom reporting output and manual steps that keep the daily or reporting cycle moving.For either platform
Bring the operating calendar, a description of recurring breaks, current procedures and the roles responsible for approving corrections and client output.Separate operations from system changes
Flag upgrades, new report development, hosting or migrations as separate requirements so they can be assessed alongside recurring support.
Choosing a provider
Evaluate the service against one real operating cycle
Map the work and ownership
Agree on inputs, tasks, deadlines, outputs and the decisions that remain with your firm. Include access requirements and backup coverage in the discussion.Document exceptions before the handoff
Use representative breaks and reporting exceptions to define escalation, correction approval and how unresolved work stays visible.Agree how the first cycle will be checked
Set the output checks and acceptance criteria before transferring responsibility. Determine whether a parallel run is appropriate for the scope.Review the recurring service
Define the review cadence, procedure updates and the process for adding accounts, reports or adjacent workflows.
Related expertise
Keep operational support connected to the right specialists
APX consulting
For configuration or project work, review APX consulting services alongside the recurring operations scope.
Axys reporting example
See how one client improved report preparation and delivery while retaining Axys in the Axys and Portal+ case study. This illustrates reporting work, rather than a full outsourced-operations engagement.
Broader RIA operations
For an outsourcing decision spanning multiple systems, explore RIA back-office outsourcing.
Questions
Frequently asked questions
Straight answers to the implementation, workflow, and fit questions that usually come up first.
Does CSSI provide back-office services for Advent APX and Axys?
Yes. CSSI supports recurring investment operations in APX and Axys environments. The engagement defines which reconciliation, processing, reporting and related tasks CSSI handles, together with your firm's review and approval responsibilities.
Do we need to change portfolio systems to outsource the work?
A system migration is not a prerequisite for discussing recurring operations support. CSSI can scope work around the APX or Axys environment you already use, with any required system changes assessed separately.
Can we outsource reconciliation without the whole back office?
Yes. Start with a defined process and its dependencies. Specify the source data, checks, deadlines and exception handling before expanding into adjacent work.
How is back-office outsourcing different from APX consulting?
Back-office outsourcing covers recurring operational tasks. Consulting addresses a project or system need, such as configuration or report development. A firm may need both, but the responsibilities and deliverables should be explicit.
What should we prepare for a discussion?
Describe the APX or Axys environment, the tasks you need covered, the operating calendar and where work gets delayed. CSSI can then discuss the appropriate service scope and what information is needed next.
Next step
Define the APX or Axys work you need covered
Tell CSSI which platform you use and where recurring operations need support. Include an operations lead in the discussion so the first scope reflects your team's actual workflow.
