BackOffice Services
Since 2004, CSSI has been providing BackOffice services for all types of financial advisory firms. Whether your firm is looking to outsource operations or seeking more cost-effective solutions, CSSI can help.
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BackOffice Overview
Expert support for your investment operations
With experience in multiple systems ranging from Advent Axys / APX / Black Diamond, PortfolioCenter, Tamarac, Orion, and much more; CSSI takes pride in our ability to meet our client's ever evolving needs. Through encrypted connectivity our BackOffice team is able to immediately provide temporary, specialized, or permanent services remotely ensuring your business operations continues and your client data is secure.
What Do CSSI's BackOffice Services include?
Have questions about our BackOffice services? Check out our .
Daily Reconciliation & Processing
Our standard client procedure includes comprehensive daily reconciliation and processing services to ensure accurate and timely management of your portfolio data.
Data Management
- Download & Translate Data
- Setup Accounts & Securities
- Correct & Post Activity
- Reconcile Accounts
- Data Updates (Prices, Securities, Indexes)
Corporate Actions
- Process splits, spinoffs, mergers
- Income Accruals (dividends, interest, paydowns)
- Dividend Reclassification
- Step-ups
- Wash Sales
Reconciliation
- Trade Settlement (Process Confirms & Affirms)
- Market Value Reconciliation
- Cost Basis Reconciliation
- Paper Statement Reconciliation
- Automation (macros, scripts, programs)
Performance & Composite Maintenance
Maintain accurate performance reporting and ensure compliance with industry standards through our comprehensive performance and composite services.
Data Validation & Performance
- Ensure system data accuracy using proprietary tools
- Update performance per firm's standard procedures
- Research and troubleshoot performance outliers
- Communicate necessary fixes
Composites & GIPS
- Maintain membership based on firm policies
- Assist with GIPS compliance standards
- Work directly with client or verifier
- Ensure timely delivery of all deliverables
Client & Reporting Services
Streamline your client management and reporting processes with our comprehensive service offerings designed to enhance efficiency and accuracy.
New Account Setup
Comprehensive account setup including processing paperwork, setting up accounts in portfolio management systems, managing client information, handling transfers, delivering assets, and updating entities, groups, and composites.
Data Audit
Act as an independent party to review data, confirm no irregularities exist, and address any issues that arise to ensure data integrity.
Month-end Reporting
Automate reporting processes while running, reviewing, troubleshooting, and saving both internal and client reports to ensure timely delivery.
Client Invoicing
Run either parts of or the complete invoicing process according to your firm's defined procedures to ensure accurate and timely billing.
Partnership Accounting
Comprehensive partnership accounting services designed to handle the complexities of fund management and investor reporting with precision and efficiency.
Monthly Services
- •Reconciliation of Axys/APX system to Advent Partner system and custodial statements
- •Maintenance of fund accounting within Advent Partner
- •Maintenance of fund data in Quickbooks
Client Services Assistance
- •Wire Letter Preparation
- •Preparation & distribution of monthly statements of capital from Advent Partner
Annual Services
Bringing in Advent Partner fund information onto Advent Partner Tax Forms platform
Preparation of K-1's using Advent Partner Tax Forms
Assisting with annual audits
Frequently Asked Questions
Common questions about CSSI's BackOffice outsourcing services
Benefits of BackOffice Outsourcing
What are the benefits of outsourcing our BackOffice operations to CSSI?
There are many substantial benefits! Your firm will receive consistent early deliverables, access to high-level expertise, outstanding customer service, cost-effective solutions, and much more. Our BackOffice outsourcing helps firms reduce operational risks while improving efficiency.
Ideal Timing for BackOffice Outsourcing
When should I consider outsourcing our BackOffice operations?
If your firm experiences staff transitions, contact us immediately. CSSI specializes in filling operational gaps when team members retire or leave. We bring the experience and knowledge to quickly take over any process and ensure business continuity for your investment firm without disruption to your clients.
BackOffice Outsourcing Costs
What is the typical cost involved in outsourcing our BackOffice work to CSSI?
BackOffice processes are unique to each investment firm, so costs are based on the complexity of your specific requirements. Despite customized pricing, CSSI maintains the most competitive rates in the market thanks to our ability to leverage years of experience and proprietary technology, offering exceptional value for comprehensive services.
BackOffice Transition Timeline
How long does it take to transition our BackOffice operations to CSSI?
While variables exist in transition timing, our typical implementation takes just 1-2 weeks. We can achieve even faster transitions with a dedicated point of contact, updated documentation, and scheduled training sessions with your operations staff. Our efficient onboarding process minimizes disruption to your daily operations.
Additional Questions
Service Scope Flexibility
Does CSSI handle complex, time-sensitive BackOffice tasks?
CSSI is always open to learning more about your specific operations and gladly accepts new challenges. We can customize our BackOffice services to meet your firm's unique requirements.
Operating Hours
What are CSSI's BackOffice service hours?
We align our schedule with NYSE market hours and holidays. Our BackOffice team operates from 7:00 AM to 4:00 PM EST to ensure timely processing of all market-related activities.
Data Security
Will client data be stored on CSSI's network?
No. CSSI performs all operations remotely on your system, eliminating the need to store client data on our networks. Any project requiring data transfer will only proceed with your formal authorization, ensuring complete data security.
Get started with BackOffice services
Contact us today to learn more about how our BackOffice services can help your firm.
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