APX reconciliation services
Reconciliation is not hard because the math is hard. It is hard because it is repetitive, full of exceptions, and always tied to a deadline. CSSI helps investment firms keep APX reconciliation clean so closes do not turn into fire drills.
- Reduce breaks and exceptions that slow down reporting
- Keep data clean so downstream teams do not redo the same work
- Make month end and quarter end closes more predictable
Who this is for
This is for teams that run APX, rely on accurate reporting, and do not want reconciliation to be the thing that blocks the entire close.
Operations teams that are stretched thin
If reconciliation competes with client requests, onboarding, and everything else, it will always slip. Outsourcing targeted pieces can stabilize the process quickly.
Firms with recurring breaks
If the same exceptions show up every cycle, you do not have a one time issue. You have a workflow issue. We help you separate root cause problems from daily cleanup.
What we actually do
Reconciliation support should be straightforward. We focus on break management, data cleanup, and the practical steps that keep the process moving.
Break identification and triage
Spot breaks early, classify them, and route them to the right fix. Some are process issues. Some are data issues. Some are expected and should be documented.
Data cleanup and normalization
Fix inconsistent identifiers and inputs that create noisy reconciliation. Clean data makes reporting easier for everyone.
Close support
Support the month end and quarter end push so exceptions do not snowball at the deadline.
Documentation that survives turnover
We help capture how things are handled so the process does not live only in one person's head.
A reconciliation workflow walkthrough
A clean reconciliation process is not one giant project. It is a set of repeatable steps that keep breaks from piling up. This is the workflow we aim for.
- Triage breaks early. Identify what is new, what is recurring, and what is noise.
- Separate data issues from process issues. Fixing the report is not the same as fixing the cause.
- Document the expected exceptions. Not every break is a fire. Some are known and should be handled consistently.
- Stabilize the close. The goal is a close calendar your team can hit without overtime every cycle.
What to bring to the first call
You do not need perfect documentation. A few concrete details helps us quickly understand where time is going.
- Your close calendar and the dates that matter.
- The top three break types you see most often.
- Where reconciliation work currently lives, including spreadsheets or checklists.
- How breaks show up downstream, including reporting, billing, or client service issues.
What APX reconciliation support looks like week to week
Reconciliation work tends to expand to fill the time you have. If breaks are not handled early, they pile up. Then the close arrives and the team is forced into overtime. That cycle repeats, and it becomes normal.
CSSI BackOffice helps with the practical part. Identify breaks, triage them, clean up data issues, and keep the workflow moving. The goal is not to create a perfect world. The goal is for your team to stop reliving the same deadline stress every month.
A big part of reconciliation is also documentation. If one person knows the expected exceptions, the workflow is fragile. Capturing how breaks are handled makes the process survivable when staff change.
If you are evaluating outsourcing, you do not need to outsource everything at once. Many teams start by stabilizing the close first, then decide what else should be delegated.
How to tell if BackOffice help will actually work
Back office support is only useful if it reduces rework. A good engagement takes recurring pain off the team. A bad engagement creates another layer of handoffs.
The simplest test is whether the work is repeatable. If you can define what breaks look like, how they are triaged, and what the close calendar expects, you can outsource part of the process successfully. If every cycle is a new mystery, the first step is documenting and stabilizing the workflow.
Another test is how issues are communicated. When a break is found, does it have an owner. Is the fix a data cleanup, a process fix, or a one time exception. If everything is treated the same, the same breaks will keep coming back.
The goal is fewer surprises. That means breaks are handled earlier, reporting errors are caught before delivery, and your team is not doing the same fixes at the deadline every month.
Get a plan for your APX reconciliation process
If you want fewer breaks and a calmer close, start with a short call. We will ask how you reconcile today, where time is going, and what a better process would look like for your team.
FAQ
Do you only work with APX?
No. APX is common, but CSSI supports multiple environments. If your team uses additional systems alongside APX, we can talk through how reconciliation and reporting flow across them.
Can you take over the full reconciliation function?
We can support the full process or a slice of it. A common starting point is break management and cleanup around the close.
What does "reconciliation support" mean in practice?
It usually means identifying breaks early, separating data issues from process issues, and doing the cleanup work so your close does not get blocked at the deadline.
How do you start?
We start by understanding your current workflow, where breaks come from, and what is blocking the close. Then we scope the smallest change that makes the biggest difference.
What is the best next step?
A short call. If you share your close calendar and the pain points, we can quickly tell you what is realistic to improve.
What is the difference between reporting issues and reconciliation issues?
They often overlap. A data break can surface as a reporting error. Fixing the report might help today, but fixing the data or process prevents it from coming back next cycle.
Can you work with our existing close calendar?
Yes. A close calendar is one of the most useful inputs. It helps define what needs to be stable and when.
Do you help with documentation and handoffs?
Yes. Processes that live in one person's head are fragile. Documentation is often what makes the work sustainable.
Do we need to outsource everything to get value?
No. Many firms start with a narrow scope, stabilize the close, and then decide what else to delegate.
What should we prepare before we talk?
Your close calendar, the most common break types, and an example of how a break is currently handled. That is usually enough to start.
What is the best next step?
A short call. We will ask about your workflow, where breaks come from, and what keeps the process from being repeatable.
